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Posts Tagged ‘Planning

Marketing EBooks

Could digital marketing across multiple platforms represent a new business model for publishers? Could this model work for books on paper as well as ebooks?

Just a few years ago, who would have thought the subject of book publishing and marketing could have become as contentious and sometimes rancorous as it has these days?

Authors, agents, publishers and readers tussle over which is preferable: digital or traditional (print) publishing … and lately it seems that the trend is swinging toward a blend of both. But hold on to your hat! The blend itself is probably just another transition phase …

And do you even want to wade into the fray about book marketing?

Authors think it’s the publishers’ job. Agents and publishers insist that, for the most part and for most authors, it’s primarily the authors’ responsibility. And the audience … wait, do they even know you just published a book and are frantically trying to get their attention?

Yes, how exactly are you going to market your book to your target audience?

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Multi-Platform Marketing Campaign

Use various types of channels and media to build a multi-platform marketing campaign. (Click image for credit and source)

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A New Marketing Model?

How does the following approach to marketing your book grab you?  Let’s say you could reach out and connect with your audience in these ways:

Market your backlist books online.

Create frontlist fiction and non-fiction books digitally, and publish them as ebooks as well as online to various devices and as POD (print-on-demand) in selected retail outlets.

Team up with independent, traditional publishers to bring your ebooks to a larger audience through enhanced marketing, publicity and editorial strategies; these strategies would be implemented online via social media, blog postings, videos, photos, written pieces and interactive promotions.

Partner with agents and publishers who could do far more than just sell film and TV rights. Imagine partnering with someone who could actually develop selected ebooks for all screens (film, TV, web, mobile).

Collaborate with publishers who would build up your list of ebooks as well as other curated, complementary pieces, and then package and syndicate your digital publications as appropriate to other outlets, for example, social networks, blogs and mainstream media portals.

Sounds good, doesn’t it?

Here are two ways of thinking about digital marketing—before the sale (top) and after the sale (bottom).

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Digital Marketing on Top

Digital Marketing on Top: Use a multi-platform blended approach of digital and traditional media to move your customers from awareness to purchase. This example emphasizes digital media. (Click image for credit and source)

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Digital Marketing on Bottom

Digital Marketing on Bottom: Use a multi-platform blended approach of digital and traditional media to keep your customers loyal and committed to giving your company their repeat business. This example emphasizes digital media. (Click image for credit and source)

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If you want to learn more about how one publishing company is going about creating this type of new, digital multi-platform marketing model, take a peek at the website of Open Road Integrated Media (ORIM).

One purpose of this type of digital marketing model is to forge strong connections between authors and their audiences in ways that haven’t been possible before now.

Even though authors may not always meet and greet their fans in person, authors must still reach out and connect their ideas to … well … to other people and their ideas. In essence, you have to create mind links.

Is that sort of connection necessarily any less real if it’s done digitally instead of in person?

Could we be catching a glimpse of where book publishing must go if it is to survive as an industry?

Should traditional publishers consider retooling their operations around a similar model?

If you are one of the 80,000 independent publishers, would you consider partnering with a digital marketing company?

In fact, will traditional publishers even survive if their business model does not emphasize heavy-duty marketing, especially digital multi-platform marketing?

Now it’s your turn: What do you think? Is this model the book-marketing wave that authors, agents and publishers alike have to catch to survive and thrive? Please share your thoughts in the comments – thanks!  Elizabeth Lexleigh  LexPower  The Write Ideas

Internet Radio Means Global Reach

Do you use internet radio in your marketing strategy? Ever thought about it? It may be worth looking at the thousands of internet radio talk shows that could help you get your message out.

Radio interviews are a dynamite way to get massive exposure that can reach way beyond a local market. So think BIG—think global. Why confine your marketing to one or more local markets when you could be heard all over the world?

There are thousands of internet radio shows on over 10,000 internet radio stations. Some of these are “terrestrial” stations that also offer streaming or podcasts over the internet; others are entirely creatures of the internet.

And these stations all have one thing in common: their talk shows always need new content. Every day, each show has to feed the engine that draws listeners and powers the world of news and information.

World Map of Midwest Irish Internet Radio - Global Reach

Internet radio reaches people all over the world, so why settle for one or a few local markets when your audience is actually global? Internet radio lets you take your message directly to them, wherever they are.

 

Finding Internet Radio Shows

How do you find the shows you would like to be on? Here are two tips:

Audience. Define the target audience for your product, service, or message. You might segment your audience by demographics – age, gender, education, socioeconomics, and so on. Or perhaps it makes more sense for you to classify your audience by interests or lifestyle. Remember that a product intended for one group may also appeal to another, if only as an item to give as a gift. The takeaway here is to analyze your audience very carefully so you don’t overlook a healthy market.

Research. Use the following links to check out the types of talk shows that appeal to your audience. If your topic is kitchen tools and gadgets, for example, you wouldn’t be looking for an interview on a radio show about fashion accessories or gardening. Use specific keywords in your search for shows.

 

Contacting an Internet Radio Show

When you find a show you are interested in, the station or show website will display a Contact tab or menu option. Make a note of the show’s producer or host, including the email address and any other contact information. In most cases, email will be the best way of contacting someone and will also help you keep your lists organized and under control.

When you send an email letter, introduce yourself and let the producer or host know why you are contacting them. Tell them a little about yourself, why you would like to be a guest on their show, and how talking with you will benefit their radio listeners.

Be sure to keep your email lists updated and organized as you continue trying to book yourself on radio shows. You may have to follow up if your initial contact attempt gets no response (and expect that in a few cases you may never get a response to your query).

Continue searching for more contacts, and be persistent in trying to book yourself on shows. Eventually you should get some interviews.

 

So … What Are You Going to Say?

Congratulations! You’ve finally snagged an internet radio interview and now you’re preparing for your guest spot. What are you going to say?

Don’t even think of “winging it.”

Map your outline in such a way that your interview will have a storyline – a beginning, a middle, and an end. What are your key points? What is your overall purpose?

Break your storyline down into topics (speaking points), and create a question to introduce each topic.

Develop each topic by writing out the answer to its question. As you write, your objective is to get your message across by appealing to your audience’s needs and interests.

Remember to time each topic, according to the timelines your contact gave you, so you will be a good guest and not force the host to cut you off mid-sentence when show time is up.

Read everything you have written out loud. If some part of your script sounds odd or just doesn’t seem conversational enough, rewrite it. Edit and rewrite your material until it sounds right, says what you intend to say for your audience, and stays within the timelines you’ve been given.

Email a copy of your question-and-answer storyline to your interviewer well ahead of your interview date.

Now you’re on your way … soon to be a guest on an internet radio talk show. And guess what? You can use the same interview script, or a lightly tweaked version of it, for other guest appearances on shows that play to the same audience. Nice job.

Now it’s your turn: Have you ever been a guest on an internet radio talk show? What was your experience? Share your thoughts and opinions in a comment – thanks! Elizabeth Lexleigh  LexPower  The Write Ideas

Interactive Electronic Technical Manuals: Multimedia and Multi-Platform

Does your company use Interactive Electronic Technical Manuals (IETM)? These documents offer users a multimedia and multi-platform experience.

Around 1980, some companies and organizations, notably the aerospace industry and the branches of the U.S. military, began to re-think how they presented technical information. Their products were complex, and their maintenance, troubleshooting and product-support requirements were stringent and time-consuming.

They knew they needed to improve performance, reduce errors, and shorten learning timelines. But how?

As it happened, they looked at emerging computer technologies and wondered if moving from paper to an electronic format would improve results. Among their questions:

  • Would users find it easier to learn and use the material?
  • Would they reduce errors and improve performance?
  • Could they integrate documentation with other systems?
  • Could they save money?

Tests with interactive electronic formats showed positive results and so, encouraged, the companies and the military forged ahead into the world of Interactive Electronic Technical Manuals (IETM).

Since that time, we have seen IETM systems develop a variety of features, with most using one or more of the following:

Linear Structure. This sort of electronic document is based on the structure and layout of a printed book and uses navigational aids, such as a table of contents and a list of figures, that hyperlink into the content. A PDF file is a good example.

Nonlinear Structure. These online documents are organized around the logic of the product or task, for example, instead of following a linear book-type structure. However, the concept of a static page remains. As you would expect, there are lots of hyperlinks and other navigational aids. This type of document is often authored in a markup language.

Dynamic Data. These online documents are very nonlinear in structure. Content and pages are dynamic, drawing much of their data from relational databases and data dictionaries. Background programming automatically updates the dynamic data when the databases and dictionaries are updated. Hyperlinking in these documents is typically very complex and is, therefore, usually handled by programming. Content may also be context-specific and user-specific.

Integrated with Expert Systems. As companies build databases of heuristics and expert feedback, these can be integrated with the IETM system to improve the user experience and results. This information can be dynamically mapped into documents in all sorts of ways. For example, feedback by expert troubleshooters about errors and how to resolve them is sought after by companies across the product and process spectrum.

New Frontier—Multiple Devices. Many companies are now changing the way they and their customers think about IETM. From design concept to reality, they are experimenting with unleashing product support through all sorts of channels, for example: Mobile devices such as tablets and phones, YouTube, Facebook, Twitter, websites, CDs, PDF, print, wikis, and blogs.

The new frontier of IETM seems to call for a “basket” of delivery platforms, each carefully selected for a certain type of content.

And no matter the platform, content rules. As ever.

Content must be organized in a way that suits the product, the audience, and its intended use. Content must be consistent across multiple platforms, well structured, properly modularized, cross-referenced and completely accessible by a full range of search and navigational features.

IETMs and their spin-offs present design, writing and production challenges, but produce a better user experience and greater performance improvements over stand-alone paper documents.

For more on creating an interactive user experience, see my recent post Let Your Customers Tweet in Your Documents.

Now it’s your turn: Does your company use IETMs? On which delivery platforms? How would you describe your experience implementing IETMs? Do you think the results are worth it? Please share your thoughts and questions about IETMs in comments. Elizabeth Lexleigh  LexPower  The Write Ideas


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