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Posts Tagged ‘Business Writing

They flouted their disregard for the laws concerning proper disposal of hazardous waste.

Oh, he’s just playing politics. He’s flaunting the state’s constitution to push a political agenda, but what he’s trying to do won’t hold up under legal scrutiny.

In the examples shown above, flouted should be flaunted, and flaunting should be flouting.

Recently I’ve run across these and many similar misuses of the words “flout” and “flaunt” in print, online and on the radio. It seems as though a lot of people have only a fuzzy idea of the difference between flout and flaunt, so I think it’s worth taking a moment to talk about them.

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Flout

Flout

Unfortunately, dogs can't read ... This one enjoys taking a stroll at Kerrycroy near a sign that states “No dogs.” Where is the dog’s rule-flouting owner? (Click image for source and credit)

To flout is to ignore or defy authority, or to treat laws with contemptuous disregard and scorn. It can also mean to mock or insult someone, or treat someone with contempt.

Brazen defiance and deliberate offense are contained in the notion of flout. If someone chooses to flout a rule or law or social convention, for example, their act shows a certain brash arrogance toward others. Why? Because to flout is to challenge and to affront, all while in the act of making one’s disdain plainly evident.

You can see, then, that the sentence beginning with “they flouted their disregard …” makes no sense, because it means the people in question ignored their disregard or treated it with contempt. By contrast, the correct word, flaunted, means they proudly or ostentatiously displayed their disregard in front of others in a way that indicated they mocked the laws.

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Flaunt

Flaunt

Do you flaunt what you’ve got to inspire envy in others? (Click image for source and credit)

To flaunt means to ostentatiously display oneself or something, or to parade in a showy and public way, often with the intent to inspire envy in others.

Flaunt contains an element of strut and swagger, of grandstanding and shameless spectacle. Those who flaunt engage in a theatrical, flashy exhibition that is intended to impress others in some dramatic way.

Consider the sentence that opens with “he’s flaunting the state’s constitution ….” In that case, the rest of the sentence indicates that the politician in question is not trying to show off or pretentiously parade any part of the constitution to his advantage. Rather, by attempting to defy or ignore it in order to further his agenda, he is flouting the state’s constitution.

Writers, readers and listeners, are you among those who have been flouting when you should flaunt, and vice versa? If so, maybe now is the time to draw a clear distinction between the two in your own mind, and then do your part to stop the epidemic of misuse of flaunt and flout.

Talkback: Have you found examples of misuses of flout and flaunt? Do you have any favorites? Now is your chance to weigh in on this topic and share your insights, anecdotes and stories by leaving comments. Thanks!  Elizabeth Lexleigh  lexpower  The Write Ideas

Geographic Information System (GIS)

How can Geographic Information Systems (GIS) help writers and content creators visualize data? Do you use information visualization in your publications and documents? (Click image for credit and source)

Data visualization is becoming the new frontier in content, writing, and communication. In this post, I want to share with you a remarkable type of map.

There are your standard, average sorts of maps, and then there are your WOW! amazing, captivating maps.

In The World in Tweets and Photos and Infographic of the Day: Using Twitter and Flickr Geotags to Map the World, Eric Fischer has created a marvelous series of geographic maps of the WOW! kind showing overlays of geotagged photos posted to Flickr and tweets to Twitter.

This fascinating project visualizes the intersection of geography and vast quantities of user-generated data.

When you look at Fischer’s images, you will see clusters of multi-colored dots that represent where people are when they send photos and tweets. Red dots correspond to Flickr photos; blue dots signify tweets; and white dots indicate locations from which both have been sent.

From New York and Washington to the entire United States to Europe to the entire world, you can see images that instantly communicate how many people are using those two social media, and where they are when using them.

In an earlier post, Information Visualization: How Can It Improve Your Publications?, I wrote about the value of using visualization to extract meaningful information from a sea of data, and gave you some guidelines for successfully doing just that.

I think Eric Fischer’s maps beautifully illustrate the best reason for visualizing large and complex data sets: visualization is a technique that allows us to explore visually and perhaps arrive at some understanding of patterns and groupings that might otherwise remain invisible.

That type of large-scale analysis gives writers and other communications professionals a powerful tool to connect with their audiences and convey a story in moving and unforgettable ways.

Enjoy Fischer’s glorious maps. I hope they inspire you to come up with even better visualizations for your own publications and documents.

Now it’s your turn: What do you think of Fischer’s maps? Do you use information visualization in your own work? What software tools do you use to take large sets of data and convert them to visual form? Please share your tips, techniques and experiences – thanks!  Elizabeth Lexleigh  LexPower  The Write Ideas

Weasel Words

How do you respond to weasel words? Do you find them useful, annoying, or deliberately misleading? (Click image for credit and source)

Ah, weasel words.

People often use weasel-speak in business to create the impression that they have said something important, meaningful and to the point when, in fact, their claims are ambiguous, their assertions little more than assumptions, and their statements vague and misleading.

When you hear weasel-speak, don’t you just want to raise your eyebrows in alarm and mutter What sesquipedalian tergiversation!

Here are a few common weasel phrases as examples:

Studies show …

The vast majority …

People say …

Critics claim …

There is evidence that …

Experience shows …

If you use such phrases, you can avoid weaseldom in one of two ways:

  • Substitute the exact figures, names or details in place of the weasel phrase in the body of the text.
  • Use footnotes or appendices in which you give exact figures, details, names, places, and so on.

Notice that the key idea in both suggestions is the same: Prefer language that is concrete, factual, specific and detailed. Substantiate all claims. Provide supporting evidence for all assertions. Avoid the clutter of bureaucratic phrases. Simpler language almost always communicates better.

You can also use what is known as the “general-concrete” pattern. In this method of writing, general and abstract statements are followed by a concrete case. Use specific examples, illustrations and detailed explanations to get your exact point across to your readers. Don’t just present concepts and sweeping generalities. Clarify each one with a concrete case, specific figures, or detailed examples to convey what you mean and help prevent weasel-speak from creeping into your writing.

Now let’s take the example weasel phrases above and remove the smoke screens. The following examples banish the empty weasel words and restore substance and specificity:

Two studies, the 2003 Hirt Report on Nicotine Use and the 2007 CDC Mortality Rates Report, show …

89 percent of respondents said …

People we interviewed agreed that …. Here is a list of their names and departments …

The movie critics of the following newspapers claim … (provide the names of the papers and critics)

The 26 supporting studies we cite in the appendix offer evidence that …

Based on the self-reported experience of the following 10 people … (give their names, describe each person’s experience in detail, and how each person’s experience supports your point)

Oh, it’s so easy, isn’t it? A little weasel here, another slithery weasel there, and before you know it, clear, substantive speech can find itself on the slippery slope to puffery, devoid of all real content.

To help you maintain sense and meaning in your writing, here is a list of handy resources I think you will enjoy:

Now it’s your turn: What weasel phrases do you dislike the most? How do you avoid using weasel words? Please share your thoughts in the comments – thanks!  Elizabeth Lexleigh  LexPower  The Write Ideas


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